Landmark Africa is greatly committed to protecting the data entrusted to it by the public. In furtherance of this, Landmark has prepared this privacy policy to acquaint the public with how it collects data, the type of data it collects, how the data is processed, who the data may be shared with, the rights of the public with respect to their data, and the processes Landmark has put in place to ensure the protection of the data it obtains from the public.
Landmark collects your data when you visit its websites, mobile app, social media profiles, or any online service operated by Landmark Africa, or as you interact physically with us in our ecosystem or reach us by phone or write to us (letter or email).
The Landmark official website is www.landmarkafrica.com; other websites created to properly manage services offered by it are: www.landmarkbeach.ng, www.landmarkhotel.ng, www.landmarklagos.com. Its social media profiles are: Instagram: www.landmarkhotel.ng, @landmarkbeach and @landmarkafrica, LinkedIn: Landmark Africa, Mobile app: Landmark Wallet (all may be jointly referred to as "Online Platforms”)
By using any of the above-mentioned Online Platforms or when you physically volunteer your data to Landmark, you represent that you have read and understood this privacy policy and that you consent to Landmark using your data or information in accordance with this privacy policy.
This may include your name, address, and other contact details such as your mobile number, email addresses, your nationality, state of origin, and any other essential know your customer details.
This relates to your needs, interests, requests and complaints that we receive during communication with you via email, by phone or in person in relation to how you may want us to better serve you or improve our services.
This includes data we get when you make payment to access our hotel, beach, or event centre via payment links such as your credit/debit card numbers (with the omission of relevant numbers rendering it not usable), card expiration date, e.t.c.
When you use our reservation services, either to book to visit our hotel, beach or make use of our event centre.
When you fill the visitors register upon visiting the Landmark Towers
When you contact us via any of our Online Platforms or physically visit us at our ecosystem to make enquiries or ask for information with respect to our services.
Click on links created by us to attend our periodically organized or one-off events.
When you enter into a competition/trivia via any of our Online Platforms.
During correspondences with our support services, e.g., using the live chat option on our hotel reservation platform.
When you take up a lease of any of our properties or we grant you a Licence to operate within our ecosystem.
When you express your interest to purchase an apartment in our upcoming Landmark Waterview Apartment.
When you take our surveys, fill out our questionnaires or other forms.
Send us your resume online to apply for a job.
Landmark only processes your data when there is a legal basis to do so; the legal bases upon which Landmark may process your data are as follows:
Consent: Landmark may process your data where you have provided your consent for the processing of your data for one or more specific purposes.
Compliance with the law: Landmark may process your data in order to satisfy provisions of the law or to fulfil a legal obligation.
Performance of a contractual obligation: Landmark may process your data where it is needed to perform its obligations under a contract.
Public interest: Landmark may process your data should it be a requirement to ensure the protection of the public or safeguard their interests.
Landmark will not share your personal data with any unaffiliated third party except for where such sharing of data is required for only legitimate professional or business purposes. Landmark may also share your data with an affiliated third party where it is required to completely carry out your request.
Landmark may many a times have official sponsors or partners for its events, in such instances Landmark may share your data with such sponsors/partners only that they may process your data for legitimate purposes.
Landmark may share your data without your consent in the following circumstances:
Mergers & Acquisition: Landmark may in the event it merges with another organization or gets acquired by another organisation share your data with them.
Where such sharing is required for the fulfilment of a legal obligation or to protect the rights, property, or safety of the entire Landmark Africa Group, its client(s) and other member of the public.
Where we are requested to provide information by authorized third parties or regulatory/governmental agencies investigating illegal activities.
Landmark will not retain your personal information for longer than is necessary for the purposes for which it was processed unless a longer retention period is required or permitted by law. You may also at any time request that Landmark no longer retain your data. Should you wish to exercise this option please contact us via the media provided below under contact us.
Landmark does everything within its capacity to ensure that your data is suitably protected. It has taken reasonable steps and put in place policies to ensure that your data held by it is not misused, accidently lost, destroyed, or damaged. Notwithstanding Landmark’s efforts to ensure the protection of your data it is wise to acknowledge that the data security cannot be absolutely guaranteed.
The Nigerian Data Protection Regulation (NDPR) confers certain rights on you with respect to your data. To acquaint you with this right, we have highlighted a few of those rights below. However, please note that the below listed is not a complete or an exhaustive list of your rights to your personal data and should you require more information with respect to your data rights, please visit National Information Technology Development Agency’s (NITDA) official website www.nitda.gov.ng/nit/ to access a wealth of information on your rights:
Right to consent and to withdraw your consent at any time to processing your data.
Right to request that your data be transferred to others.
Right to a copy of your data that we hold, as well as information about what Landmark does with it, who it shares it with, how long it retains it. etc. Landmark may charge appropriately to provide you with this information.
Right to request that your inaccurate or incomplete data be corrected or completed respectively.
Right to request that your data be deleted.
Right to lodge a complaint about how your data is handed is being handled by Landmark to NITDA.
Right to ask us not to process your personal data for marketing purposes.
To make complaints or ask questions with respect to this privacy policy, please contact us via any of the below media;
Email: contactus@landmarkafrica.com
Phone: +234 (0) 1 631 1447